Approximately 2,100 model-year 2020 Mercedes-Benz CLA and Mercedes-AMG CLA sedans; model-year 2020-21 Mercedes-Benz GLE and GLS SUVs; and model-year 2021 Mercedes-AMG GLE and GLS SUVs, and 2021 Mercedes-Maybach GLS SUVs are being recalled due to software issues. The instrument cluster software may deactivate the illumination of certain interior switches if the hazard lights are turned on and the ignition switch is in the off position, making them more difficult to find and operate, increasing the risk of a crash.
Mercedes-Benz will begin notifying owners on April 14. Owners can call the automaker at 800-367-6372 or the National Highway Traffic Safety Administration’s vehicle-safety hotline at 888-327-4236 to learn more.
To remedy the issue, dealers will update the instrument cluster software.
Vehicle manufacturers are legally required to repair any recalled issues or replace the defective part for free under the Highway Safety Act of 1970. If the dealership refuses to fix the problem or attempts to charge you for the repair, contact the manufacturer immediately.
Lemon Law Group Partners can assist car owners if they encounter any problems during the recall process with the manufacturer. Our attorneys deal directly with the manufacturer on the client’s behalf to quickly resolve the problem. In many cases, the attorneys get paid directly from the manufacturer so the client does not have to pay any attorneys’ fees to obtain legal counsel. For more information and a free consultation call 888-668-8581.