Mercedes-Benz is recalling 59,574 model-year 2021 AMG GLS63, 2020-2022 GLS450 and GLS580 vehicles due to a faulty seatback locking mechanism. The locks on the third-row seatbacks could fail in the event of a crash and may not properly restrain occupants, increasing the risk of injury.
Owner notification letters are expected to be mailed on November 29, 2022. Owners may contact Mercedes-Benz customer service at 800-367-6372 or the National Highway Traffic Safety Administration’s vehicle safety hotline at 888-327-4236 to learn more.
To resolve the issue, dealers will inspect and replace the third-row seatback, as necessary.
Vehicle manufacturers are legally required to repair any recalled issues or replace the defective part for free under the Highway Safety Act of 1970. If the dealership refuses to fix the problem or attempts to charge you for the repair, contact the manufacturer immediately.
Lemon Law Group Partners can assist car owners if they encounter any problems during the recall process with the manufacturer. Our attorneys deal directly with the manufacturer on the client’s behalf to quickly resolve the problem. In many cases, the attorneys get paid directly from the manufacturer so the client does not have to pay any attorneys’ fees to obtain legal counsel. For more information and a free consultation call 888-668-8581.