Approximately 22,600 model-year 2017-18 Mercedes-Benz C300 coupes and cabriolets, Mercedes-AMG C43 coupes and cabriolets, Mercedes-AMG C63 coupes and cabriolets, and model-year 2018 Mercedes-Benz E400 coupes and cabriolets are being recalled due to issues with the front seatbacks. The seatbacks of the front seats may not properly lock on the right side of the seat, which could cause them to fold forward in the event of a crash, increasing the risk of injury.
Mercedes began notifying owners on April 26. Owners can call the automaker at 800-367-6372 or the National Highway Traffic Safety Administration’s vehicle-safety hotline at 888-327-4236 to learn more.
To fix the problem, dealers will inspect the locking of the seatback and replace the seatback lock if necessary.
Vehicle manufacturers are legally required to repair any recalled issues or replace the defective part for free under the Highway Safety Act of 1970. If the dealership refuses to fix the problem or attempts to charge you for the repair, contact the manufacturer immediately.
Lemon Law Group Partners can assist car owners if they encounter any problems during the recall process with the manufacturer. Our attorneys deal directly with the manufacturer on the client’s behalf to quickly resolve the problem. In many cases, the attorneys get paid directly from the manufacturer so the client does not have to pay any attorneys’ fees to obtain legal counsel. For more information and a free consultation call 888-668-8581.