Ford is recalling approximately 25,100 model-year 2020 Expeditions and Lincoln Navigators because they are equipped with nonfunctioning Pre-Collision Assist features. The driver may not receive a warning that the systems, which include forward collision warning and automatic emergency braking, are not working, increasing the risk of a crash or injury. This problem only affects models equipped with the standard camera-only Pre-Collision Assist system. Vehicles built with the optional radar-plus-camera Pre-Collision Assist system are not affected.
Ford did not immediately announce an owner notification schedule. Owners can call the automaker at 800-392-3673 or the National Highway Traffic Safety Administration’s vehicle-safety hotline at 888-327-4236 to learn more.
To remedy the issue, dealers will reprogram the software for the body control module, antilock braking system, instrument panel cluster, and headlamp control modules. They will also reset the tire pressure monitor system.
Vehicle manufacturers are legally required to repair any recalled issues or replace the defective part for free under the Highway Safety Act of 1970. If the dealership refuses to fix the problem or attempts to charge you for the repair, contact the manufacturer immediately.
Lemon Law Group Partners can assist car owners if they encounter any problems during the recall process with the manufacturer. Our attorneys deal directly with the manufacturer on the client’s behalf to quickly resolve the problem. In many cases, the attorneys get paid directly from the manufacturer so the client does not have to pay any attorneys’ fees to obtain legal counsel. For more information and a free consultation call 888-668-8581.