Mazda is recalling approximately 35,000 of its model-year 2019-20 Mazda3 cars because of a programming error in the automatic forward emergency braking system. In affected models, the system may incorrectly think an obstacle is present which could activate the automatic emergency braking, bringing the car to an unexpected stop and increasing the risk of a rear-end crash.
Mazda will begin notifying owners on Feb. 17. Owners can call the automaker at 800-222-5500 or the National Highway Traffic Safety Administration’s vehicle-safety hotline at 888-327-4236 to learn more.
To fix the problem, dealers will update software. Vehicles with certain production dates will receive an instrument cluster software update or replacement and a replacement owner’s manual.
Vehicle manufacturers are legally required to repair any recalled issues or replace the defective part for free under the Highway Safety Act of 1970. If the dealership refuses to fix the problem or attempts to charge you for the repair, contact the manufacturer immediately.
Lemon Law Group Partners can assist car owners if they encounter any problems during the recall process with the manufacturer. Our attorneys deal directly with the manufacturer on the client’s behalf to quickly resolve the problem. In many cases, the attorneys get paid directly from the manufacturer so the client does not have to pay any attorneys’ fees to obtain legal counsel. For more information and a free consultation call 888-668-8581.