Approximately 312,000 model-year 2017 Ford Explorer SUVs equipped with power front seats are being recalled due to seat frame issues. The seat frames may have improperly coined edges, increasing the risk of injury when
someone reaches between the power front seat and center console.
Ford began notifying owners on Oct. 14. Owners can call the automaker at 800-392-3673 or the National Highway Traffic Safety Administration’s vehicle-safety hotline at 888-327-4236 to learn more.
To fix the problem, dealers will install flocked tape to the exposed edge and tab on the inboard side of the power seat frames.
Vehicle manufacturers are legally required to repair any recalled issues or replace the defective part for free under the Highway Safety Act of 1970. If the dealership refuses to fix the problem or attempts to charge you for the repair, contact the manufacturer immediately.
Lemon Law Group Partners can assist car owners if they encounter any problems during the recall process with the manufacturer. Our attorneys deal directly with the manufacturer on the client’s behalf to quickly resolve the problem. In many cases, the attorneys get paid directly from the manufacturer so the client does not have to pay any attorneys’ fees to obtain legal counsel. For more information and a free consultation call 888-668-8581.