Volvo has announced a recall of approximately 46,000 model-year 2018-19 XC60 SUVs due to issues with the tailgate. Under certain conditions and cold temperatures, the tailgate lifting arms may freeze, which could cause the lifting arms to separate from the vehicle, increasing the risk of injury.
Volvo sent an interim notification to owners on Jan. 31. A second notification will be sent when parts for the fix are available. Owners can call the automaker at 800-458-1552 or the National Highway Traffic Safety Administration’s vehicle-safety hotline at 888-327-4236 to learn more.
To fix the problem, dealers will replace the tailgate lift arms with an improved design.
Vehicle manufacturers are legally required to repair any recalled issues or replace the defective part for free under the Highway Safety Act of 1970. If the dealership refuses to fix the problem or attempts to charge you for the repair, contact the manufacturer immediately.
Lemon Law Group Partners can assist car owners if they encounter any problems during the recall process with the manufacturer. Our attorneys deal directly with the manufacturer on the client’s behalf to quickly resolve the problem. In many cases, the attorneys get paid directly from the manufacturer so the client does not have to pay any attorneys’ fees to obtain legal counsel. For more information and a free consultation call 888-668-8581.