Volvo is recalling 15,674 model-year 2022-2023 S60, V60, S90L, XC60, and XC90 plug-in hybrid vehicles due to an electronic control module (ECM) software issue. When the battery is depleted, the combustion engines could fail to engage. This would cause the vehicle to lose power while driving, increasing the risk of a crash.
Owner notification letters are expected to be mailed on December 8, 2022. Owners may contact Volvo customer service at 800-458-1552 or the National Highway Traffic Safety Administration’s vehicle safety hotline at 888-327-4236 to learn more.
To resolve the issue, dealers will update the ECM software.
Vehicle manufacturers are legally required to repair any recalled issues or replace the defective part for free under the Highway Safety Act of 1970. If the dealership refuses to fix the problem or attempts to charge you for the repair, contact the manufacturer immediately.
Lemon Law Group Partners can assist car owners if they encounter any problems during the recall process with the manufacturer. Our attorneys deal directly with the manufacturer on the client’s behalf to quickly resolve the problem. In many cases, the attorneys get paid directly from the manufacturer so the client does not have to pay any attorneys’ fees to obtain legal counsel. For more information and a free consultation call 888-668-8581.