Approximately 620,000 model-year 2016-19 Ford Explorer SUVs are being recalled because of concerns that roof rail covers may become detached while driving, creating a road hazard and increasing the risk of a crash. Affected Explorer series vehicles include base and XLT trim levels, as well as Police Interceptor and Explorer Sport models with roof rail covers that are painted silver, black, or absolute black.
Ford will begin notifying owners on June 28. Owners can call the automaker at 866-436-7332 or the National Highway Traffic Safety Administration’s vehicle safety hotline at 888-327-4236 to learn more.
To resolve the issue, dealers will secure the roof rails with plastic push pins.
Vehicle manufacturers are legally required to repair any recalled issues or replace the defective part for free under the Highway Safety Act of 1970. If the dealership refuses to fix the problem or attempts to charge you for the repair, contact the manufacturer immediately.
Lemon Law Group Partners can assist car owners if they encounter any problems during the recall process with the manufacturer. Our attorneys deal directly with the manufacturer on the client’s behalf to quickly resolve the problem. In many cases, the attorneys get paid directly from the manufacturer so the client does not have to pay any attorneys’ fees to obtain legal counsel. For more information and a free consultation call 888-668-8581.