Approximately 10,400 model-year 2019 Ford Expedition SUVs and model-year 2019-2020 Ford Mustang coupes are being recalled because audible warnings and messages don’t chime or display long enough. If the transmission is not in Park with the ignition off, the chime should sound for 10 seconds and the warning message should display for 30 minutes, instead of the current 3 seconds for both. The abbreviated warnings could result in the driver exiting the vehicle when it is not in Park, increasing the risk of injury or a crash.
Ford did not immediately announce an owner notification schedule. Owners can call the automaker at 800-392-3673 or the National Highway Traffic Safety Administration’s vehicle-safety hotline at 888-327-4236 to learn more.
To fix the problem, dealers will reprogram the instrument panel cluster.
Vehicle manufacturers are legally required to repair any recalled issues or replace the defective part for free under the Highway Safety Act of 1970. If the dealership refuses to fix the problem or attempts to charge you for the repair, contact the manufacturer immediately.
Lemon Law Group Partners can assist car owners if they encounter any problems during the recall process with the manufacturer. Our attorneys deal directly with the manufacturer on the client’s behalf to quickly resolve the problem. In many cases, the attorneys get paid directly from the manufacturer so the client does not have to pay any attorneys’ fees to obtain legal counsel. For more information and a free consultation call 888-668-8581.