Audi is recalling approximately 288,991 model-year 2018-2022 Q5 and SQ5 vehicles, and model-year 2021-2022 Q5 Sportback and SQ5 Sportback vehicles. A liquid spill in the rear seat or water ingress from an insufficient body seam underneath the vehicle may allow liquid to penetrate the gateway control module, causing it to shut down. A gateway control module shutdown will suddenly reduce engine power, increasing the risk of a crash.
Owner notification letters are expected to be mailed on February 24, 2022. Owners may contact Audi customer service at 800-253-2834 or the National Highway Traffic Safety Administration’s vehicle safety hotline at 888-327-4236 to learn more.
To remedy the issue, dealers will install a protective cover on the gateway control module and seal an underbody seam, as necessary.
Vehicle manufacturers are legally required to repair any recalled issues or replace the defective part for free under the Highway Safety Act of 1970. If the dealership refuses to fix the problem or attempts to charge you for the repair, contact the manufacturer immediately.
Lemon Law Group Partners can assist car owners if they encounter any problems during the recall process with the manufacturer. Our attorneys deal directly with the manufacturer on the client’s behalf to quickly resolve the problem. In many cases, the attorneys get paid directly from the manufacturer so the client does not have to pay any attorneys’ fees to obtain legal counsel. For more information and a free consultation call 888-668-8581.