Approximately 1,900 model-year 2020 Chevrolet Silverado 2500 and 3500 heavy-duty pickup trucks and GMC Sierra 2500 and 3500 heavy-duty pickup trucks are being recalled because the hood-latch striker wires may not have been heat-treated properly. As a result, the wires can become brittle and fracture, allowing the hood to open unexpectedly while driving and increasing the risk of a crash.
Chevrolet and GMC manufacturer GM will begin notifying owners on April 26. Owners can call Chevrolet at 800-630-2438, GMC at 800-462-8782, or the National Highway Traffic Safety Administration’s vehicle-safety hotline at 888-327-4236 to learn more.
To fix the problem, dealers will replace the hood assembly.
Vehicle manufacturers are legally required to repair any recalled issues or replace the defective part for free under the Highway Safety Act of 1970. If the dealership refuses to fix the problem or attempts to charge you for the repair, contact the manufacturer immediately.
Lemon Law Group Partners can assist car owners if they encounter any problems during the recall process with the manufacturer. Our attorneys deal directly with the manufacturer on the client’s behalf to quickly resolve the problem. In many cases, the attorneys get paid directly from the manufacturer so the client does not have to pay any attorneys’ fees to obtain legal counsel. For more information and a free consultation call 888-668-8581.