Approximately 86,000 model-year 2019 Jeep Cherokee SUV’s equipped with 2.4-liter engines are being recalled due to an issue with the powertrain controller. In affected vehicles with a malfunctioning powertrain controller, improper transmission calibration may result in a stall, most often while slowing to a stop, increasing the risk of a crash. Jeep manufacturer Fiat Chrysler Automobiles said the engine may be immediately restarted if a stall occurs and it is unaware of any related accidents or injuries.
Fiat Chrysler Automobiles did not immediately announce an owner notification schedule. Owners can call the manufacturer at 800-853-1403 or the National Highway Traffic Safety Administration’s vehicle-safety hotline at 888-327-4236 to learn more.
To fix the problem, dealers will reflash the powertrain controller.
Vehicle manufacturers are legally required to repair any recalled issues or replace the defective part for free under the Highway Safety Act of 1970. If the dealership refuses to fix the problem or attempts to charge you for the repair, contact the manufacturer immediately.
Lemon Law Group Partners can assist car owners if they encounter any problems during the recall process with the manufacturer. Our attorneys deal directly with the manufacturer on the client’s behalf to quickly resolve the problem. In many cases, the attorneys get paid directly from the manufacturer so the client does not have to pay any attorneys’ fees to obtain legal counsel. For more information and a free consultation call 888-668-8581.