Chrysler is recalling certain model-year 2017-2018 Pacifica Plug-in Hybrid Electric Vehicles (PHEV) due to a fire risk. A vehicle fire can occur when parked, even with the ignition in the “OFF” position, increasing the risk of injury.
Owner notification letters are expected to be mailed in late February. Owners are advised not to recharge their vehicles, and to park outside and away from structures until they are repaired. A second letter will be mailed once the remedy is available. Owners may contact Chrysler customer service at 800-853-1403 or the National Highway Traffic Safety Administration’s vehicle safety hotline at 888-327-4236 to learn more.
Vehicle manufacturers are legally required to repair any recalled issues or replace the defective part for free under the Highway Safety Act of 1970. If the dealership refuses to fix the problem or attempts to charge you for the repair, contact the manufacturer immediately.
Lemon Law Group Partners can assist car owners if they encounter any problems during the recall process with the manufacturer. Our attorneys deal directly with the manufacturer on the client’s behalf to quickly resolve the problem. In many cases, the attorneys get paid directly from the manufacturer so the client does not have to pay any attorneys’ fees to obtain legal counsel. For more information and a free consultation call 888-668-8581.