Approximately 331,000 model-year 2017-19 Chevrolet Silverado 2500s and 3500s and GMC Sierra 2500s and 3500s heavy-duty pickup trucks equipped with Duramax 6.6-liter diesel engines and the optional cord are being recalled due to an issue with the engine block heater cord. An electrical short circuit may occur in the engine block heater cable or in the terminals that connect the heater cable to the block heater, increasing the risk of a fire.
GM will begin notifying owners on Aug. 16. Owners can call Chevrolet at 800-222-1020, GMC at 800-462-8782, or the National Highway Traffic Safety Administration’s vehicle safety hotline at 888-327-4236 to learn more.
To fix the problem, Chevrolet and GMC parent GM will provide replacement block heaters and cords. For some trucks under a previous recall, the heater cord will be replaced and rerouted.
Vehicle manufacturers are legally required to repair any recalled issues or replace the defective part for free under the Highway Safety Act of 1970. If the dealership refuses to fix the problem or attempts to charge you for the repair, contact the manufacturer immediately.
Lemon Law Group Partners can assist car owners if they encounter any problems during the recall process with the manufacturer. Our attorneys deal directly with the manufacturer on the client’s behalf to quickly resolve the problem. In many cases, the attorneys get paid directly from the manufacturer so the client does not have to pay any attorneys’ fees to obtain legal counsel. For more information and a free consultation call 888-668-8581.