Nissan is recalling 1,063 model-year 2023 Ariya vehicles due to a steering wheel issue. The steering wheel bolt may have been tightened incorrectly or not installed. A steering wheel with a loose or missing bolt can detach from the steering column, causing a loss of steering control, increasing the risk of a crash.
Owner notification letters are expected to be mailed on March 30, 2023. Nissan began notifying owners via phone on March 2, 2023. Owners may contact Nissan customer service at 800-867-7669 or the National Highway Traffic Safety Administration’s vehicle safety hotline at 888-327-4236 to learn more.
To resolve the issue, dealers will replace the steering wheel bolt. Owners are advised to contact their dealer for transport and immediate repair if the steering wheel feels loose when gently rocking the wheel forward and back with their hands.
Vehicle manufacturers are legally required to repair any recalled issues or replace the defective part for free under the Highway Safety Act of 1970. If the dealership refuses to fix the problem or attempts to charge you for the repair, contact the manufacturer immediately.
Lemon Law Group Partners can assist car owners if they encounter any problems during the recall process with the manufacturer. Our attorneys deal directly with the manufacturer on the client’s behalf to quickly resolve the problem. In many cases, the attorneys get paid directly from the manufacturer, so the client does not have to pay any attorneys’ fees to obtain legal counsel. For more information and a free consultation, call 888-668-8581.