Ford is recalling over 252,900 Explorer vehicles due to a rollaway risk. The affected vehicles are certain model-year 2020-22 Explorers, 2020-22 Explorer Hybrids, 2020-21 Explorer Police Interceptors, 2020-21 Explorer Police Interceptor Hybrids, and 2020-22 Explorer Plug-in Hybrids. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect. A disconnected driveshaft can result in a vehicle rollaway when the vehicle is placed in “Park” without the parking brake applied, increasing the risk of a crash.

Owner notification letters are expected to be mailed on June 6, 2022. Owners may contact Ford customer service at 866-436-7332 or the National Highway Traffic Safety Administration’s vehicle safety hotline at 888-327-4236 to learn more.

To fix the problem, dealers will either replace the bushing and axle cover or update the electronic parking brake software, depending on the vehicle model.

Vehicle manufacturers are legally required to repair any recalled issues or replace the defective part for free under the Highway Safety Act of 1970. If the dealership refuses to fix the problem or attempts to charge you for the repair, contact the manufacturer immediately.

Lemon Law Group Partners can assist car owners if they encounter any problems during the recall process with the manufacturer. Our attorneys deal directly with the manufacturer on the client’s behalf to quickly resolve the problem. In many cases, the attorneys get paid directly from the manufacturer so the client does not have to pay any attorneys’ fees to obtain legal counsel. For more information and a free consultation call 888-668-8581.