More than 228,000 model-year 2020-21 Ford Explorer, Lincoln Aviator, and Lincoln Corsair SUVs equipped with 360-degree cameras are being recalled due to a faulty backup camera. A software problem could prevent the rearview camera image from displaying, increasing the risk of a crash.
Ford will begin notifying owners on Oct. 7. Owners can call the automaker at 866-436-7332 or the National Highway Traffic Safety Administration’s vehicle safety hotline at 888-327-4236 to learn more.
To fix the problem, dealers will update the image processing module software.
Vehicle manufacturers are legally required to repair any recalled issues or replace the defective part for free under the Highway Safety Act of 1970. If the dealership refuses to fix the problem or attempts to charge you for the repair, contact the manufacturer immediately.
Lemon Law Group Partners can assist car owners if they encounter any problems during the recall process with the manufacturer. Our attorneys deal directly with the manufacturer on the client’s behalf to quickly resolve the problem. In many cases, the attorneys get paid directly from the manufacturer so the client does not have to pay any attorneys’ fees to obtain legal counsel. For more information and a free consultation call 888-668-8581.