Approximately 4,200 model-year 2019 Ford Mustang coupes and Lincoln Nautilus and Navigator SUVs are being recalled due to software issues with the instrument panels. The instrument panel cluster assemblies may be blank upon vehicle startup, failing to provide accurate information and increasing the risk of a crash. Lincoln manufacturer Ford said it is not aware of any reports of accidents resulting from this condition.
Ford did not immediately announce an owner-notification schedule. Owners can call the automaker at 866-436-7332 or the National Highway Safety Administration’s vehicle-safety hotline at 888-327-4236 to learn more.
To fix the problem, dealers will update the instrument panel cluster software.
Vehicle manufacturers are legally required to repair any recalled issues or replace the defective part for free under the Highway Safety Act of 1970. If the dealership refuses to fix the problem or attempts to charge you for the repair, contact the manufacturer immediately.
Lemon Law Group Partners can assist car owners if they encounter any problems during the recall process with the manufacturer. Our attorneys deal directly with the manufacturer on the client’s behalf to quickly resolve the problem. In many cases, the attorneys get paid directly from the manufacturer so the client does not have to pay any attorneys’ fees to obtain legal counsel. For more information and a free consultation call 888-668-8581.