Approximately 2,300 model-year 2019 Lincoln Nautilus SUV’s equipped with lane-centering assist and adaptive front steering are being recalled due to software issues. The vehicle may not adequately detect if a driver has their hands off the steering wheel, which could lead to the hands on/off detection system not alerting the driver to place their hands back on the steering wheel, increasing the risk of a crash. Ford is not aware of any accidents or injuries from this issue.
Lincoln manufacturer Ford did not immediately announce an owner-notification schedule. Owners can call the automaker at 866-436-7332 or the National Highway Traffic Safety Administration’s vehicle-safety hotline at 888-327-4236 to learn more.
To fix the problem, dealers will update the power steering control module software.
Vehicle manufacturers are legally required to repair any recalled issues or replace the defective part for free under the Highway Safety Act of 1970. If the dealership refuses to fix the problem or attempts to charge you for the repair, contact the manufacturer immediately.
Lemon Law Group Partners can assist car owners if they encounter any problems during the recall process with the manufacturer. Our attorneys deal directly with the manufacturer on the client’s behalf to quickly resolve the problem. In many cases, the attorneys get paid directly from the manufacturer so the client does not have to pay any attorneys’ fees to obtain legal counsel. For more information and a free consultation call 888-668-8581.