Tesla is recalling all 2017-2020 Model 3 vehicles due to a camera issue. The rearview camera cable harness may be damaged by the opening and closing of the trunk lid, preventing the rearview camera image from displaying and increasing the risk of a crash.
Owner notification letters are expected to be mailed on February 18, 2022. Owners may contact Tesla customer service at 877-798-3752 or the National Highway Traffic Safety Administration’s vehicle safety hotline at 888-327-4236 to learn more.
To remedy the issue, Tesla Service will inspect and install a guide protector and new cable harness, as necessary.
Vehicle manufacturers are legally required to repair any recalled issues or replace the defective part for free under the Highway Safety Act of 1970. If the dealership refuses to fix the problem or attempts to charge you for the repair, contact the manufacturer immediately.
Lemon Law Group Partners can assist car owners if they encounter any problems during the recall process with the manufacturer. Our attorneys deal directly with the manufacturer on the client’s behalf to quickly resolve the problem. In many cases, the attorneys get paid directly from the manufacturer so the client does not have to pay any attorneys’ fees to obtain legal counsel. For more information and a free consultation call 888-668-8581.