Tesla is recalling certain model-year 2018-2019 Model S, Model X, and 2017-2020 Model 3 vehicles equipped with Autopilot Computer 2.5 and running a firmware release between 2021.44.25 and 2021.44.25.2, inclusive. There may be a delay in the rearview image display that is greater than two seconds of the start of a backing event, reducing the driver’s rear view and increasing the risk of a crash.
Owner notification letters are expected to be mailed on May 17, 2022. Owners may contact Tesla customer service at 877-798-3752 or the National Highway Traffic Safety Administration’s vehicle safety hotline at 888-327-4236 to learn more.
To resolve the issue, Tesla will perform an over-the-air (OTA) software update.
Vehicle manufacturers are legally required to repair any recalled issues or replace the defective part for free under the Highway Safety Act of 1970. If the dealership refuses to fix the problem or attempts to charge you for the repair, contact the manufacturer immediately.
Lemon Law Group Partners can assist car owners if they encounter any problems during the recall process with the manufacturer. Our attorneys deal directly with the manufacturer on the client’s behalf to quickly resolve the problem. In many cases, the attorneys get paid directly from the manufacturer so the client does not have to pay any attorneys’ fees to obtain legal counsel. For more information and a free consultation call 888-668-8581.