Volkswagen is recalling 20,904 model-year 2021 ID.4 electric vehicles. A software problem can cause the high voltage (HV) battery management control module to reboot or the pulse inverter to deactivate. A reboot or deactivation may cause a loss of drive power, increasing the risk of a crash.
Owner notification letters are expected to be mailed on March 31, 2023. Owners may contact Volkswagen customer service at 800-893-5298 or the National Highway Traffic Safety Administration’s vehicle safety hotline at 888-327-4236 to learn more.
To fix the problem, dealers will update the HV battery management control unit and the pulse inverter control unit software.
Vehicle manufacturers are legally required to repair any recalled issues or replace the defective part for free under the Highway Safety Act of 1970. If the dealership refuses to fix the problem or attempts to charge you for the repair, contact the manufacturer immediately.
Lemon Law Group Partners can assist car owners if they encounter any problems during the recall process with the manufacturer. Our attorneys deal directly with the manufacturer on the client’s behalf to quickly resolve the problem. In many cases, the attorneys get paid directly from the manufacturer, so the client does not have to pay any attorneys’ fees to obtain legal counsel. For more information and a free consultation, call 888-668-8581.