Approximately 39,000 model-year 2020 Toyota Highlander SUVs are being recalled due to faulty engine control software. The auto stop-start feature, a fuel-saving measure that can shut the engine off when the car is not moving, may not operate correctly while driving, possibly resulting in a vehicle stall and increasing the risk of a crash.
Toyota will begin notifying owners in mid-May. Owners can call Toyota at 800-331-4331 or the National Highway Traffic Safety Administration’s vehicle-safety hotline at 888-327-4236 to learn more.
To fix the problem, dealers will perform an update to the vehicle’s engine management software.
Vehicle manufacturers are legally required to repair any recalled issues or replace the defective part for free under the Highway Safety Act of 1970. If the dealership refuses to fix the problem or attempts to charge you for the repair, contact the manufacturer immediately.
Lemon Law Group Partners can assist car owners if they encounter any problems during the recall process with the manufacturer. Our attorneys deal directly with the manufacturer on the client’s behalf to quickly resolve the problem. In many cases, the attorneys get paid directly from the manufacturer so the client does not have to pay any attorneys’ fees to obtain legal counsel. For more information and a free consultation call 888-668-8581.
