Approximately 1,300 model-year 2020 Mercedes-Benz E-Class sedans and wagons and GLC-Class SUVs; model-year 2020 Mercedes-AMG E63 S, GT 53 and GT 63 sedans and GLC SUVs equipped with rear seatbacks that can be electronically unlatched are being recalled because the left rear seatback latch may not be strong enough to withstand certain loads, increasing the risk of injury in the event of a crash.
Mercedes-Benz will begin notifying owners on Aug. 4. Owners can call the automaker at 800-367-6372 or the National Highway Traffic Safety Administration’s vehicle-safety hotline at 888-327-4236 to learn more.
To fix the problem, dealers will replace the left rear seatback.
Vehicle manufacturers are legally required to repair any recalled issues or replace the defective part for free under the Highway Safety Act of 1970. If the dealership refuses to fix the problem or attempts to charge you for the repair, contact the manufacturer immediately.
Lemon Law Group Partners can assist car owners if they encounter any problems during the recall process with the manufacturer. Our attorneys deal directly with the manufacturer on the client’s behalf to quickly resolve the problem. In many cases, the attorneys get paid directly from the manufacturer so the client does not have to pay any attorneys’ fees to obtain legal counsel. For more information and a free consultation call 888-668-8581.