Ford Motor Company is recalling approximately 490 model-year 2020 Ford Explorer and Lincoln Aviator SUVs that may have fasteners with incorrect torque on the side airbag or the seatback module attachments. If the side airbag and seatback module are not fully secured, it could affect the trajectory of the airbag’s deployment and may prevent or delay the airbag cushion from positioning correctly, increasing the risk of injury in the event of a crash.
Ford did not immediately announce an owner notification schedule. Owners can call the automaker at 866-436-7332 or the National Highway Traffic Safety Administration’s vehicle-safety hotline at 888-327-4236 to learn more.
To fix the problem, dealers will remove the front seatback panels and verify the proper torque on the fasteners.
Vehicle manufacturers are legally required to repair any recalled issues or replace the defective part for free under the Highway Safety Act of 1970. If the dealership refuses to fix the problem or attempts to charge you for the repair, contact the manufacturer immediately.
Lemon Law Group Partners can assist car owners if they encounter any problems during the recall process with the manufacturer. Our attorneys deal directly with the manufacturer on the client’s behalf to quickly resolve the problem. In many cases, the attorneys get paid directly from the manufacturer so the client does not have to pay any attorneys’ fees to obtain legal counsel. For more information and a free consultation call 888-668-8581.