Mazda is recalling approximately 9,400 model-year 2019 Mazda3 sedans and hatchbacks due to head restraint issues. The seat cover material on both front seats may interfere with the head restraint lock-release button, which could cause it to stick in the release position and not lock into place, increasing the risk of injury in the event of a crash.
Mazda will begin notifying owners on Sept. 3. Owners can call the automaker at 800-222-5500 or the National Highway Traffic Safety Administration’s vehicle-safety hotline at 888-327-4236 to learn more.
To fix the problem, dealers will install spacers at the bottom of the lock-release buttons on both front seat head restraints.
Vehicle manufacturers are legally required to repair any recalled issues or replace the defective part for free under the Highway Safety Act of 1970. If the dealership refuses to fix the problem or attempts to charge you for the repair, contact the manufacturer immediately.
Lemon Law Group Partners can assist car owners if they encounter any problems during the recall process with the manufacturer. Our attorneys deal directly with the manufacturer on the client’s behalf to quickly resolve the problem. In many cases, the attorneys get paid directly from the manufacturer so the client does not have to pay any attorneys’ fees to obtain legal counsel. For more information and a free consultation call 888-668-8581.