Mercedes-Benz is recalling 19,968 model-year 2019-2022 CLS 450 Coupe and AMG E53, 2019-2021 AMG CLS 53 Coupe, and 2021-2022 E450 vehicles. The 12-Volt battery in the vehicle’s trunk may not be secured properly and could cause an electrical connection failure in the event of a crash. As a result, important safety features including, emergency call (eCall), electric seat adjustment, hazard warning lights and automatic door locks could become impaired or disabled, increasing the risk of injury.
Owner notification letters are expected to be mailed on November 29, 2022. Owners may contact Mercedes-Benz customer service at 800-367-6372 or the National Highway Traffic Safety Administration’s vehicle safety hotline at 888-327-4236 to learn more.
To resolve the issue, dealers will secure the 12-Volt battery.
Vehicle manufacturers are legally required to repair any recalled issues or replace the defective part for free under the Highway Safety Act of 1970. If the dealership refuses to fix the problem or attempts to charge you for the repair, contact the manufacturer immediately.
Lemon Law Group Partners can assist car owners if they encounter any problems during the recall process with the manufacturer. Our attorneys deal directly with the manufacturer on the client’s behalf to quickly resolve the problem. In many cases, the attorneys get paid directly from the manufacturer so the client does not have to pay any attorneys’ fees to obtain legal counsel. For more information and a free consultation call 888-668-8581.