Audi has announced a recall on approximately 94,100 model-year 2018-20 Q7 three-row crossover SUVs due to an issue with the C-pillar, the body’s vertical support behind the rear doors. There may not be enough padding on the C-pillar to absorb the impact of rear passengers who are not wearing seat belts in the event of a crash, increasing the risk of injury.
Audi will begin notifying owners on December 23. Owners can call the automaker at 800-253-2834 or the National Highway Traffic Safety Administration’s vehicle-safety hotline at 888-327-4236 to learn more.
To remedy the issue, dealers will replace the padding on the C-pillars.
Vehicle manufacturers are legally required to repair any recalled issues or replace the defective part for free under the Highway Safety Act of 1970. If the dealership refuses to fix the problem or attempts to charge you for the repair, contact the manufacturer immediately.
Lemon Law Group Partners can assist car owners if they encounter any problems during the recall process with the manufacturer. Our attorneys deal directly with the manufacturer on the client’s behalf to quickly resolve the problem. In many cases, the attorneys get paid directly from the manufacturer so the client does not have to pay any attorneys’ fees to obtain legal counsel. For more information and a free consultation call 888-668-8581.