Tesla is recalling approximately 11,700 model-year 2017-21 Model S, Model 3, Model X, and 2020-21 Model Y vehicles due to software issues. A communication error in the operating software version 2021.36.5.2 may cause a false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system, which could cause the car to stop suddenly, increasing the risk of a crash.
Owner notification letters are expected to be mailed on Dec. 28, 2021. Owners may contact Tesla customer service at 1-877-798-3752 or the National Highway Traffic Safety Administration’s vehicle safety hotline at 888-327-4236 to learn more.
Tesla Service has released an over the air (OTA) software update.
Vehicle manufacturers are legally required to repair any recalled issues or replace the defective part for free under the Highway Safety Act of 1970. If the dealership refuses to fix the problem or attempts to charge you for the repair, contact the manufacturer immediately.
Lemon Law Group Partners can assist car owners if they encounter any problems during the recall process with the manufacturer. Our attorneys deal directly with the manufacturer on the client’s behalf to quickly resolve the problem. In many cases, the attorneys get paid directly from the manufacturer so the client does not have to pay any attorneys’ fees to obtain legal counsel. For more information and a free consultation call 888-668-8581.