Honda is recalling 117,445 model-year 2017-2019 Ridgeline vehicles due to an issue with the rearview camera. Opening and closing the tailgate may break the rearview camera wiring harness, causing the rearview camera to fail. Failure of the rearview camera image to display reduces the driver’s rear visibility, increasing the risk of a crash.
Owner notification letters are expected to be mailed on January 16, 2023. Owners may contact Honda customer service at 888-234-2138 or the National Highway Traffic Safety Administration’s vehicle safety hotline at 888-327-4236 to learn more.
To resolve the issue, dealers will replace the rearview camera wiring harness.
Vehicle manufacturers are legally required to repair any recalled issues or replace the defective part for free under the Highway Safety Act of 1970. If the dealership refuses to fix the problem or attempts to charge you for the repair, contact the manufacturer immediately.
Lemon Law Group Partners can assist car owners if they encounter any problems during the recall process with the manufacturer. Our attorneys deal directly with the manufacturer on the client’s behalf to quickly resolve the problem. In many cases, the attorneys get paid directly from the manufacturer so the client does not have to pay any attorneys’ fees to obtain legal counsel. For more information and a free consultation call 888-668-8581.