Learn more about the Lemon Law Process

Watch this important video below to learn more about how the Lemon Law process works.

Click to play

Step by step

How a lemon law claim works

Five steps from first call to resolution. Most of the work is ours — here’s what happens and what you’ll need to do at each stage.

1
Free case review
Tell us what keeps going wrong and how many times the dealer has tried to fix it. An attorney checks your warranty, repair history and your state’s rules.
You: share repair orders and your purchase or lease contract.
2
We build the file
We gather every repair order, warranty document and message with the dealer, and line up the repeat-repair pattern the law looks for. If your state requires written notice or a final repair attempt, we handle it.
You: keep driving normally and report new problems to us.
3
Claim to the manufacturer
We present the claim directly to the manufacturer and its lawyers and ask for the remedy your state allows. You don’t deal with them — we do.
You: answer our questions; we do the back-and-forth.
4
Negotiation, arbitration or court
Many claims settle through negotiation. Some go to a state or manufacturer arbitration program, and some are filed in court. We tell you which path fits and why.
You: approve any offer before it’s accepted.
5
Resolution
Your claim ends in a buyback, a replacement vehicle or a cash settlement. In a buyback, any loan or lease payoff is typically handled as part of the deal.
You: sign off and move on from the lemon.

Have these ready

Every repair order (even “no problem found” visits)
Purchase or lease contract
Vehicle registration
Warranty booklet or extended-warranty papers
Photos or videos of the problem happening
Emails, texts or letters with the dealer or manufacturer

Missing something? Send what you have — we can usually get the rest from the dealer.

How a claim can end

Buyback

The manufacturer takes the vehicle back and refunds what you paid, minus a usage offset in many states. Any loan or lease payoff is typically handled as part of it.

Replacement

A comparable new vehicle in place of the defective one, where your state’s law provides it and you choose it.

Cash settlement

A payment for the defect and the hassle while you keep the vehicle — common when you’d rather not give it up.

Remedies and usage offsets vary by state. Many state lemon laws and the federal Magnuson-Moss Warranty Act let consumers recover attorney’s fees from the manufacturer. No attorney’s fees unless we recover; clients may be responsible for certain costs and expenses.

Start with step 1 — it’s free.An attorney reviews your repair history at no cost.

Check if I qualify (888) 415-0610

testimonials

Here's What People Say About Working With Us

These reviews reflect our commitment, professionalism, and dedication to achieving favorable outcomes.

    
 
 
         
   Justin Chadwick 
 
 
 
  Very happy with my experience with Lemon Law Group Partners. My case manager, Randy Dunbar, was always available whenever I had questions or concerns, and his communication was excellent throughout the process. After losing the initial NCS hearing, their team successfully handled the arbitration, and I was awarded a full repurchase of my vehicle. I’m extremely happy with the service and outcome. I highly recommend Lemon Law Group Partners.
  
 
        
   Angel - 
 
 
 
  The team at Lemon Law Group Partners helped me so much in handling my case. It was such a stressful time before I requested their services, and once they came into the picture I felt a little less stressed because I knew professionals were handling matters beyond my control effectively for me. Randy Dunbar was especially great at keeping open communication with me throughout the timeline of my case, which I am grateful for as it is a grave contrast to what I was experiencing from both my dealership and car manufacturer. Thank you, Lemon Law Group Partners team!
  
 
        
   Motivation man 
 
 
 
  Alexander Quintana was a great representative of the Lemon  Law  Group.  He guided me through the whole process to the beginning to the end with a satisfying outcome. Thanks for your help.
  
 
        
   Joseph Kulesa 
 
 
 
  Alex constantly kept me informed , he was very profesional
  
 
        
   Rafael Benitez 
 
 
 
  I had a very positive experience with Lemon Law Group Partners. My case took some time, but throughout the process they guided me and ultimately helped me successfully resolve my case. I especially appreciate the assistance and communication from Randy Dunbar and DJ Plavsic. Thank you for your professionalism and support throughout the entire process. I would definitely recommend their services.
  
 
        
   Juergen Kaiserling 
 
 
 
  A difficult situation that could have had me turning around in circles. I was referred to the Lemon Law Group Partners, PLC, and all of my issues went away. I downloaded their app as they requested and followed the instructions. It was an awesome experience and would highly recommend this team for your Lemon Law needs. I have encountered many people requiring help with their issues and have steered them all to this group. They will get things done.

Amazingly, they will keep in touch after your issue is resolved. Who does this?? You will find that the door is always open if you need their help down the road.
  
 
        
   Luis Marin 
 
 
 
  -Gabriela work has been more than wonderful, and the communication was perfect. I feel proud and satisfied with her excellent work and very grateful for such professionalism. Thanks Always !!!!!!!!!!

Reviews from the firm's Google Business Profile. Reviews reflect individual experiences; results may vary. Prior results do not guarantee a similar outcome.

Learn more about the Lemon Law Process

How a lemon law claim works

Free case review

We build the file

Claim to the manufacturer

Negotiation, arbitration or court

Resolution

Have these ready

How a claim can end

Here's What People Say About Working With Us

Quick Links

Resources

Follow