Approximately 2,000 model-year 2019 Mercedes-AMG C43, C63 and C63 S, CLS53, E53, E63 S, S63, S65 and GT53 cars; model-year 2019 Mercedes-Benz C300, CLS450, E300, E450, S450 and S560 cars; model-year 2019 Mercedes-Maybach S560 cars; and model-year 2020 Mercedes-Benz GLC300, GLE350 and GLE450 SUVs, all equipped with the Driver Assistance Package are being recalled due to software issues. A software error in the radar sensor control unit may impair the functionality of active brake assist, which may not automatically apply partial or full braking as expected, increasing the risk of a crash.
Mercedes-Benz will begin notifying owners on Sept. 17. Owners can call the automaker at 800-367-6372 or the National Highway Traffic Safety Administration’s vehicle-safety hotline at 888-327-4236 to learn more.
To fix the problem, dealers will update the radar sensor control unit software.
Vehicle manufacturers are legally required to repair any recalled issues or replace the defective part for free under the Highway Safety Act of 1970. If the dealership refuses to fix the problem or attempts to charge you for the repair, contact the manufacturer immediately.
Lemon Law Group Partners can assist car owners if they encounter any problems during the recall process with the manufacturer. Our attorneys deal directly with the manufacturer on the client’s behalf to quickly resolve the problem. In many cases, the attorneys get paid directly from the manufacturer so the client does not have to pay any attorneys’ fees to obtain legal counsel. For more information and a free consultation call 888-668-8581.