Rivian is recalling 12,212 model-year 2022 R1S SUVs, R1T pickups, and EDV commercial vehicles due to an improperly torqued fastener connecting the upper control arm to the steering knuckle. A loose steering knuckle fastener could separate, causing a loss of vehicle control and increasing the risk of a crash.
Owner notification letters are expected to be mailed on November 24, 2022. Owners may contact Rivian customer service at 888-748-4261 or the National Highway Traffic Safety Administration’s vehicle safety hotline at 888-327-4236 to learn more.
To fix the problem, dealers will inspect and tighten the steering knuckle fastener, as necessary.
Vehicle manufacturers are legally required to repair any recalled issues or replace the defective part for free under the Highway Safety Act of 1970. If the dealership refuses to fix the problem or attempts to charge you for the repair, contact the manufacturer immediately.
Lemon Law Group Partners can assist car owners if they encounter any problems during the recall process with the manufacturer. Our attorneys deal directly with the manufacturer on the client’s behalf to quickly resolve the problem. In many cases, the attorneys get paid directly from the manufacturer so the client does not have to pay any attorneys’ fees to obtain legal counsel. For more information and a free consultation call 888-668-8581.