Volkswagen is recalling certain model-year 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles due to airbag issues. The air conditioning system drain tube could be blocked, causing water to leak inside the vehicle near the airbag control module. A water leak may damage the airbag control module, causing inadvertent airbag deployment and increasing the risk of injury or a crash.
Owner notification letters informing owners of the safety risk are expected to be mailed on January 14, 2022. A second notice will be mailed when remedy parts become available. Owners may contact Volkswagen customer service at 800-893-5298 or the National Highway Traffic Safety Administration’s vehicle safety hotline at 888-327-4236 to learn more.
To resolve the issue, dealers will repair the drain tube and replace the airbag control module, as necessary.
Vehicle manufacturers are legally required to repair any recalled issues or replace the defective part for free under the Highway Safety Act of 1970. If the dealership refuses to fix the problem or attempts to charge you for the repair, contact the manufacturer immediately.
Lemon Law Group Partners can assist car owners if they encounter any problems during the recall process with the manufacturer. Our attorneys deal directly with the manufacturer on the client’s behalf to quickly resolve the problem. In many cases, the attorneys get paid directly from the manufacturer so the client does not have to pay any attorneys’ fees to obtain legal counsel. For more information and a free consultation call 888-668-8581.