Fiat Chrysler Automobiles is recalling 68,809 model-year 2021-2023 Ram 1500 and 2023 Ram 2500 vehicles due to a camera software issue. The trailer reverse steering control module may prevent the rearview image from displaying when the vehicle is in reverse. A rearview image that does not display while in reverse decreases the drivers’s visibility and increases the risk of a crash or injury.
Owner notification letters are expected to be mailed on March 31, 2023. Owners may contact Fiat Chrysler Automobiles customer service at 800-853-1403 or the National Highway Traffic Safety Administration’s vehicle safety hotline at 888-327-4236 to learn more.
To resolve the issue, dealers will update the trailer reverse steering control module software.
Vehicle manufacturers are legally required to repair any recalled issues or replace the defective part for free under the Highway Safety Act of 1970. If the dealership refuses to fix the problem or attempts to charge you for the repair, contact the manufacturer immediately.
Lemon Law Group Partners can assist car owners if they encounter any problems during the recall process with the manufacturer. Our attorneys deal directly with the manufacturer on the client’s behalf to quickly resolve the problem. In many cases, the attorneys get paid directly from the manufacturer, so the client does not have to pay any attorneys’ fees to obtain legal counsel. For more information and a free consultation, call 888-668-8581.