Kia is recalling 69,038 model-year 2021-2022 Sorento and 2021-2023 K5 vehicles. Due to a production defect, an oil pump in the transmission can fail, which could lead to a complete loss of power while driving, increasing the risk of a crash.
Owner notification letters are expected to be mailed on December 9, 2022. Owners may contact Kia customer service at 800-333-4542 or the National Highway Traffic Safety Administration’s vehicle safety hotline at 888-327-4236 to learn more.
To fix the problem, dealers will inspect and replace the transmission, as necessary. Dealers will also update the transmission control unit software.
Vehicle manufacturers are legally required to repair any recalled issues or replace the defective part for free under the Highway Safety Act of 1970. If the dealership refuses to fix the problem or attempts to charge you for the repair, contact the manufacturer immediately.
Lemon Law Group Partners can assist car owners if they encounter any problems during the recall process with the manufacturer. Our attorneys deal directly with the manufacturer on the client’s behalf to quickly resolve the problem. In many cases, the attorneys get paid directly from the manufacturer so the client does not have to pay any attorneys’ fees to obtain legal counsel. For more information and a free consultation call 888-668-8581.