Volkswagen is recalling 170,296 model-year 2021 Audi A4 Allroad, A5 Cabriolet, A5 Coupe, A5 Sportback, A6, A6 Allroad, A7, A8, E-Tron Quattro, E-Tron Sportback Quattro, Q5, Q5 Sportback, Q7, Q8, RS5 Coupe, RS5 Sportback, RS6 Avant, RS7, S4 Sedan, S5 Cabriolet, S5 Coupe, S5 Sportback, S6, S7, S8, SQ5, SQ5 Sportback. SQ7, SQ8, 2021-2022 RSQ8, and 2022 E-Ttron GT vehicles. Due to a software issue, a blank screen may be displayed instead of the rearview camera feed when the car is reversing. A blank rearview camera display reduces the driver’s rear visibility and increases the risk of a crash.
Owner notification letters are expected to be mailed on December 2, 2022. Owners may contact Audi customer service at 800-253-2834 or the National Highway Traffic Safety Administration’s vehicle safety hotline at 888-327-4236 to learn more.
To resolve the issue, dealers will update the infotainment system software.
Vehicle manufacturers are legally required to repair any recalled issues or replace the defective part for free under the Highway Safety Act of 1970. If the dealership refuses to fix the problem or attempts to charge you for the repair, contact the manufacturer immediately.
Lemon Law Group Partners can assist car owners if they encounter any problems during the recall process with the manufacturer. Our attorneys deal directly with the manufacturer on the client’s behalf to quickly resolve the problem. In many cases, the attorneys get paid directly from the manufacturer so the client does not have to pay any attorneys’ fees to obtain legal counsel. For more information and a free consultation call 888-668-8581.