Ford is recalling 382,759 model-year 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying. Loss of the rearview camera image reduces the driver’s rear visibility, increasing the risk of a crash.
Owner notification letters are expected to be mailed on February 20, 2023. Owners may contact Ford customer service at 866-436-7332 or the National Highway Traffic Safety Administration at 888-327-4236 to learn more.
To fix the problem, dealers will update the image processing module software.
Vehicle manufacturers are legally required to repair any recalled issues or replace the defective part for free under the Highway Safety Act of 1970. If the dealership refuses to fix the problem or attempts to charge you for the repair, contact the manufacturer immediately.
Lemon Law Group Partners can assist car owners if they encounter any problems during the recall process with the manufacturer. Our attorneys deal directly with the manufacturer on the client’s behalf to quickly resolve the problem. In many cases, the attorneys get paid directly from the manufacturer so the client does not have to pay any attorneys’ fees to obtain legal counsel. For more information and a free consultation call 888-668-8581.