Porsche is recalling approximately 12,490 model-year 2020-2022 Taycan vehicles due to a software issue with the touch control panel that displays the video feed from the rearview camera. On affected vehicles, the screen could freeze and remain black or display a flickering image directly after the driver starts the car. Limited visibility while backing up increases the risk of a crash.
Owner notification letters are expected to be mailed on August 5, 2022. Owners may contact Porsche customer service at 800-767-7243 or the National Highway Traffic Safety Administration’s vehicle safety hotline at 888-327-4236 to learn more.
To resolve the issue, dealers will install new software.
Vehicle manufacturers are legally required to repair any recalled issues or replace the defective part for free under the Highway Safety Act of 1970. If the dealership refuses to fix the problem or attempts to charge you for the repair, contact the manufacturer immediately.
Lemon Law Group Partners can assist car owners if they encounter any problems during the recall process with the manufacturer. Our attorneys deal directly with the manufacturer on the client’s behalf to quickly resolve the problem. In many cases, the attorneys get paid directly from the manufacturer so the client does not have to pay any attorneys’ fees to obtain legal counsel. For more information and a free consultation call 888-668-8581.