Approximately 4,800 model-year 2020 Audi Q5 and SQ5 SUVs; model-year 2020 Volkswagen Atlas Cross Sport and Tiguan SUVs and Jetta sedans; and model-year 2021 Volkswagen Atlas SUVs are being recalled due to issues with the seatback frames. The front seat backrest frame may not have been welded properly. In the event of a rear-end crash, the backrest adjustment could break, increasing the risk of injury.
Audi manufacturer Volkswagen will begin notifying owners on Oct. 25. Owners can call the automaker at 800-822-2834 or the National Highway Traffic Safety Administration’s vehicle-safety hotline at 888-327-4236 to learn more.
To fix the problem, dealers will inspect the front seats, and replace the seatback frames, as necessary.
Vehicle manufacturers are legally required to repair any recalled issues or replace the defective part for free under the Highway Safety Act of 1970. If the dealership refuses to fix the problem or attempts to charge you for the repair, contact the manufacturer immediately.
Lemon Law Group Partners can assist car owners if they encounter any problems during the recall process with the manufacturer. Our attorneys deal directly with the manufacturer on the client’s behalf to quickly resolve the problem. In many cases, the attorneys get paid directly from the manufacturer so the client does not have to pay any attorneys’ fees to obtain legal counsel. For more information and a free consultation call 888-668-8581.