Rolls-Royce is recalling certain model-year 2019-2022 Phantom vehicles due to camera issues. The Central Information Display may not raise to the correct position, resulting in a rearview camera image that is partially blocked from view, reducing the driver’s rear view and increasing the risk of a crash or injury.
Owner notification letters are expected to be mailed on Dec. 27, 2021. Owners may contact Rolls-Royce customer service at 1-877-877-3735 or the National Highway Traffic Safety Administration’s vehicle safety hotline at 888-327-4236 to learn more.
To resolve the issue, dealers will update the software.
Vehicle manufacturers are legally required to repair any recalled issues or replace the defective part for free under the Highway Safety Act of 1970. If the dealership refuses to fix the problem or attempts to charge you for the repair, contact the manufacturer immediately.
Lemon Law Group Partners can assist car owners if they encounter any problems during the recall process with the manufacturer. Our attorneys deal directly with the manufacturer on the client’s behalf to quickly resolve the problem. In many cases, the attorneys get paid directly from the manufacturer so the client does not have to pay any attorneys’ fees to obtain legal counsel. For more information and a free consultation call 888-668-8581.