Chrysler is recalling 1,234,657 model-year 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could cause the tailgate to open while driving. An unintended tailgate opening while driving may result in a loss of unsecured cargo, potentially creating a road hazard and increasing the risk of a crash.
Owner notification letters are expected to be mailed on January 27, 2023. Owners may contact Chrysler customer service at 800-853-1403 or the National Highway Traffic Safety Administration’s vehicle safety hotline at 888-327-4236 to learn more.
To remedy the issue, dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary.
Vehicle manufacturers are legally required to repair any recalled issues or replace the defective part for free under the Highway Safety Act of 1970. If the dealership refuses to fix the problem or attempts to charge you for the repair, contact the manufacturer immediately.
Lemon Law Group Partners can assist car owners if they encounter any problems during the recall process with the manufacturer. Our attorneys deal directly with the manufacturer on the client’s behalf to quickly resolve the problem. In many cases, the attorneys get paid directly from the manufacturer so the client does not have to pay any attorneys’ fees to obtain legal counsel. For more information and a free consultation call 888-668-8581.