Approximately 499,300 model-year 2019-20 Honda Passport SUVs and Odyssey minivans, and model-year 2019-21 Pilot SUVs are being recalled for a software issue that affects how the rearview camera displays. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying, reducing the driver’s view of what is behind the vehicle, and increasing the risk of a crash.
Honda will begin notifying owners on Sept. 23. Owners can call the automaker at 888-234-2138 or the National Highway Traffic Safety Administration’s vehicle-safety hotline at 888-327-4236 to learn more.
To fix the problem, owners will have the option to either follow the mailed instructions to download and update the software or visit a dealer to have the software update performed.
Vehicle manufacturers are legally required to repair any recalled issues or replace the defective part for free under the Highway Safety Act of 1970. If the dealership refuses to fix the problem or attempts to charge you for the repair, contact the manufacturer immediately.
Lemon Law Group Partners can assist car owners if they encounter any problems during the recall process with the manufacturer. Our attorneys deal directly with the manufacturer on the client’s behalf to quickly resolve the problem. In many cases, the attorneys get paid directly from the manufacturer so the client does not have to pay any attorneys’ fees to obtain legal counsel. For more information and a free consultation call 888-668-8581.