Approximately 5,000 model-year 2019-20 Mercedes-AMG c63, GT 53 and GT 63 sedans, and model-year 2020 GLC63 SUVs are being recalled because an incorrect electronic stability program software version may cause the ESP system to react inaccurately while driving, increasing the risk of a crash.
Mercedes-Benz began notifying owners on Aug. 28. Owners can call the automaker at 800-367-6372 or the National Highway Traffic Safety Administration’s vehicle-safety hotline at 888-327-4236 to learn more.
To remedy the issue, dealers will update the ESP software.
Vehicle manufacturers are legally required to repair any recalled issues or replace the defective part for free under the Highway Safety Act of 1970. If the dealership refuses to fix the problem or attempts to charge you for the repair, contact the manufacturer immediately.
Lemon Law Group Partners can assist car owners if they encounter any problems during the recall process with the manufacturer. Our attorneys deal directly with the manufacturer on the client’s behalf to quickly resolve the problem. In many cases, the attorneys get paid directly from the manufacturer so the client does not have to pay any attorneys’ fees to obtain legal counsel. For more information and a free consultation call 888-668-8581.
