Approximately 318,500 model-year 2019 Dodge Challenger coupes; model-year 2019-20 Ram 1500, 2500 and 3500 pickup trucks, Chrysler Pacifica minivans, Dodge Durango SUVs, and Jeep Grand Cherokee, Wrangler and Renegade SUVs; and model-year 2020 Jeep Gladiator and Cherokee SUVs, all equipped with 8.4-inch or 12-inch multimedia displays are being recalled due to software issues. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of Reverse, potentially distracting the driver and increasing the risk of a crash.
Chrysler, Dodge, Jeep, and Ram parent company Fiat Chrysler Automobiles began notifying owners on May 22. Owners can call the automaker at 800-853-1403 or the National Highway Traffic Safety Administration’s vehicle-safety hotline at 888-327-4236 to learn more.
To remedy the issue, dealers will update the display software.
Vehicle manufacturers are legally required to repair any recalled issues or replace the defective part for free under the Highway Safety Act of 1970. If the dealership refuses to fix the problem or attempts to charge you for the repair, contact the manufacturer immediately.
Lemon Law Group Partners can assist car owners if they encounter any problems during the recall process with the manufacturer. Our attorneys deal directly with the manufacturer on the client’s behalf to quickly resolve the problem. In many cases, the attorneys get paid directly from the manufacturer so the client does not have to pay any attorneys’ fees to obtain legal counsel. For more information and a free consultation call 888-668-8581.
