Approximately 460 model-year 2018-19 Toyota Prius c hybrids are being recalled due to DC-DC converter issues. The soldering of a specific transistor to the circuit board in the DC-DC converter could be faulty and may separate resulting in the auxiliary battery no longer receiving power from the converter. The hybrid system could shut down, causing the loss of drive and increasing the risk of a crash.
Toyota will begin notifying owners on Aug 12. Owners can call the automaker at 888-270-9371 or the National Highway Traffic Safety Administration’s vehicle-safety hotline at 888-327-4236 to learn more.
To fix the problem, dealers will replace the DC-DC converter with a new one.
Vehicle manufacturers are legally required to repair any recalled issues or replace the defective part for free under the Highway Safety Act of 1970. If the dealership refuses to fix the problem or attempts to charge you for the repair, contact the manufacturer immediately.
Lemon Law Group Partners can assist car owners if they encounter any problems during the recall process with the manufacturer. Our attorneys deal directly with the manufacturer on the client’s behalf to quickly resolve the problem. In many cases, the attorneys get paid directly from the manufacturer so the client does not have to pay any attorneys’ fees to obtain legal counsel. For more information and a free consultation call 888-668-8581.