Chrysler is recalling 67,118 model-year 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown. An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
Owner notification letters are expected to be mailed on March 8, 2023. Owners may contact Chrysler customer service at 800-853-1303 or the National Highway Traffic Safety Administration’s vehicle safety hotline at 888-327-4236 to learn more.
To fix the problem, dealers will update the power inverter module (PIM) software and, if necessary, update the instrument panel cluster (IPC) software.
Vehicle manufacturers are legally required to repair any recalled issues or replace the defective part for free under the Highway Safety Act of 1970. If the dealership refuses to fix the problem or attempts to charge you for the repair, contact the manufacturer immediately.
Lemon Law Group Partners can assist car owners if they encounter any problems during the recall process with the manufacturer. Our attorneys deal directly with the manufacturer on the client’s behalf to quickly resolve the problem. In many cases, the attorneys get paid directly from the manufacturer, so the client does not have to pay any attorneys’ fees to obtain legal counsel. For more information and a free consultation, call 888-668-8581.
