Volvo has announced the recall of approximately 17,500 model-year 2017-19 S90 Sedans; XC40, XC60 and XC90 SUVs: and V60, V60 Cross Country, V90 and V90 Cross Country Wagons due to software issues. The software installed in the vehicle connectivity module could have an error causing the telematics and driver support systems to not function properly. As a result, the GPS will not provide location information to emergency personnel in an emergency situation, which can inhibit emergency response in the event of a crash or injury.
Volvo began notifying owners Jan. 7. Owners can call the automaker at 800-458-1552 or the National Highway Traffic Safety Administration’s vehicle-safety hotline at 888-327-4236 to learn more.
To fix the problem, dealers will correct the software.
Vehicle manufacturers are legally required to repair any recalled issues or replace the defective part for free under the Highway Safety Act of 1970. If the dealership refuses to fix the problem or attempts to charge you for the repair, contact the manufacturer immediately.
Lemon Law Group Partners can assist car owners if they encounter any problems during the recall process with the manufacturer. Our attorneys deal directly with the manufacturer on the client’s behalf to quickly resolve the problem. In many cases, the attorneys get paid directly from the manufacturer so the client does not have to pay any attorneys’ fees to obtain legal counsel. For more information and a free consultation call 888-668-8581.