Chevrolet has issued another recall for model-year 2017-19 Bolt EV hatchbacks because of a potential fire risk due to defective battery modules. The high-voltage battery packs, located underneath the backseat bottom cushion, have the potential to smoke and ignite internally when at or near full charge even if the car is parked, turned off and disconnected from a charging unit.
Chevrolet began mailing interim notification letters alerting owners to the safety risk on Sept. 6. A second letter will be sent once Chevrolet has worked out a final remedy. Owners can call the automaker at 833-382-4389 or the National Highway Traffic Safety Administration’s vehicle safety hotline at 888-327-4236 to learn more.
Owners are advised to activate either the Hill Top Reserve feature on 2017-18 models or the Target Charge Level feature on 2019 models to limit the charge level to 90%, charge the vehicle after each use, avoid depleting the battery below 70 miles of remaining range, park outside immediately after charging and not to charge the vehicle overnight.
Vehicle manufacturers are legally required to repair any recalled issues or replace the defective part for free under the Highway Safety Act of 1970. If the dealership refuses to fix the problem or attempts to charge you for the repair, contact the manufacturer immediately.
Lemon Law Group Partners can assist car owners if they encounter any problems during the recall process with the manufacturer. Our attorneys deal directly with the manufacturer on the client’s behalf to quickly resolve the problem. In many cases, the attorneys get paid directly from the manufacturer so the client does not have to pay any attorneys’ fees to obtain legal counsel. For more information and a free consultation call 888-668-8581.